Frequently Asked Questions
Mission Control by Building Connections
Everything nonprofits ask before choosing an all-in-one management platform.
What is Mission Control by Building Connections?
Mission Control by Building Connections is an all-in-one management platform built exclusively for U.S. nonprofits of every size. It combines programs, grants, fundraising, donor relationships, impact stories, reporting, and 990-EZ preparation in one system, and generates reports on real-time data whenever you need them.
Who is Mission Control for?
It is built for U.S. nonprofits of any size, from brand-new startups to established organizations that want one tool for everything, including real-time reporting and built-in advisory. It is designed around what nonprofits actually do, not adapted from a general-purpose business CRM.
How is Mission Control different from a CRM or donor database?
A CRM or donor database tracks contacts and gifts. Mission Control does that and adds programs, grants, revenue, impact measurement, reporting, and 990-EZ preparation in one connected system. Instead of stitching several tools together, nonprofits run their whole operation, and their reporting, from a single place.
Can Mission Control generate real-time reports?
Yes. As long as your programs, grants, revenue, and outcomes are documented through the year, Mission Control pulls that live data into board reports, grant reports, and annual reports on demand. There is no exporting to spreadsheets and reconciling numbers by hand before every meeting.
Does Mission Control help with grants and grant deadlines?
Yes. You can track grants from research through reporting with pipeline views, deadlines, funder records, and narratives. Because grant data lives alongside program outcomes and finances, grant reports can be generated from the same real-time data you already maintain.
Does Mission Control help file a 990-EZ?
Mission Control helps you prepare Form 990-EZ by organizing revenue, expenses, and program information throughout the year and generating the figures the form requires. It keeps your financial and program data filing-ready, so tax season is a review step rather than a scramble.
Is there a free version?
Yes. The Free plan includes the core operating system, dashboard, grants, programs, relationships, tasks, documents, reports, metrics, and impact stories, for a single organization. Paid Professional ($49/month) and Executive ($199/month) plans add financial integrations, advanced inventory, and AI advisors.
How much does Mission Control cost?
Mission Control has three plans: Free ($0), Professional ($49/month), and Executive ($199/month). Free organizes your operations, Professional adds financial integrations and core AI advisors, and Executive unlocks all advisors, council mode, and unlimited usage. A Team Pack add-on adds seats.
Is my data secure and private?
Yes. Every organization has completely isolated data. Your information is never shared across organizations or used to train AI models, and all data is encrypted in transit and at rest. Each nonprofit sees only its own records.
Is Mission Control available outside the United States?
Mission Control currently serves U.S. nonprofits, and its compliance and reporting features, including 990-EZ preparation, are built around U.S. requirements. Organizations outside the United States should contact us before signing up to confirm fit.
Does Mission Control create board reports automatically?
Yes. The Executive Activity Report assembles a monthly board-ready report from your grants, finances, partnerships, programs and team activity. The Free plan covers this month and last month; Professional adds finalizing, a board-ready PDF and 12 months of history; Executive adds an AI-drafted summary and unlimited history.
Can Mission Control reconcile my nonprofit bank account?
Yes. The Financial Ledger includes bank reconciliation: mark lines as cleared, enter your statement balance, and Mission Control confirms the books match before locking those lines. The Money Log is free on every plan; Grant Funds, Reconcile and Year-End close are included in Professional ($49/month) and Executive ($199/month).
What is free in Mission Control and what requires a paid plan?
Free includes the dashboard, grants, programs, relationships (Cards and List views), tasks, documents, the Money Log, the Executive Activity Report for the current and previous month, duplicate gift detection and a customizable sidebar. Professional ($49/month) and Executive ($199/month) add advanced finance, board-ready reporting, spreadsheet views, integrations and AI advisors.
What happens to my data if I downgrade my plan?
Nothing is deleted. If you move to a lower plan, all of your records, reports and ledger history stay in Mission Control. Paid-only tools simply show an upgrade prompt until you upgrade again, and finalized board reports can always be reopened.
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